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2002 | Prémios
Although to this date there are no confirmed or even suspected cases of Covid-19 at Sogevinus Fine Wines, given the rapid changing development of this pandemic, we have decided to reinforce the company's contingency plan already in place with the adoption of new measures designed to protect our staff, customers and suppliers.
All our spaces open to the public, namely Caves Cálem, Burmester and Quinta de S. Luiz as well as our stores, have been shut since last Saturday 14th March and will remain so until 31st March, when we will re-evaluate the situation. We have informed our customers and visitors that they can reschedule their visit through an email address we created for that purpose, and also for sending any other questions arising from these extraordinary circumstances.
Under our contingency plan our offices will remain open, but all staff who do not work directly in production are currently working from home full-time.
In the areas related to the physical supply of our products, like our production and distribution warehouses, we have put into action some extra measures which aim to ensure both the safety of all our staff there and the continuing supply of Sogevinus Fines Wines products.
Good stock levels of raw materials and close collaboration with our suppliers, as well as all the extra measures already put in place, enable us to keep up a good response to all our customers' needs and requests. If by any chance this situation changes, we will resort to our logistics contingency plan, which includes, amongst other actions, the introduction of an emergency warehouse team to ensure preparation and shipping of all orders.
With all these ongoing measures, we want to reassure you that Sogevinus is taking its responsibility in avoiding the spreading of the corona virus very seriously, whilst protecting its staff and partners and ensuring, as much as possible, the normal supply of our products, so that none of our clients further feels the impact of the current situation.
If you have any questions, please use the usual means of contact within the company.
Passion, Quality, Commitment, Resilience and Innovation are the values of Sogevinus, even in extraordinary circumstances as the ones we are living through